Delivery Policy

1Digital delivery

All our products and services are digital and delivered electronically by email or through the dashboard. Nothing is shipped physically.

2Delivery times

• Company account and link: activated immediately at signup, with sign-in details sent to your email.
• Subscriptions and licenses: activated as soon as payment is confirmed.
• Custom services: the delivery date is agreed in advance in the service contract.
• Training and support: scheduled in coordination with the customer.

3Delivery delays

If a delay is caused on our side, we will notify you immediately and offer a new date or suitable compensation depending on the service.

4Delivery issues

• Contact us within 24 hours of the expected time if you haven't received your sign-in details or files.
• Please check your spam folder before contacting us.
• We will resend or resolve the issue within one business day.